Privacy Policy

A.O.I. Japan Co., Ltd. (hereinafter referred to as "our company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "this service").

Article 1 (Personal information)

"Personal information" refers to "personal information" as defined in the Personal Information Protection Act, and refers to information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details, and other descriptions contained in the information, as well as data related to appearance, fingerprints, voiceprints, and information that can identify a specific individual from the information alone, such as the insurer number on a health insurance card (personal identification information).

Article 2 (Method of collecting personal information)

When a user registers for use, we may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. We may also collect information regarding transaction records and payments, including personal information of users, made between users and our partners, etc. from our partners (including information providers, advertisers, ad distribution destinations, etc.; hereinafter referred to as "Partners").

Article 3 (Purpose of collecting and using personal information)

The purposes for which we collect and use personal information are as follows:

To provide and operate our services
To respond to inquiries from users (including verifying their identity)
To send emails about new features, updates, campaigns, etc. of the services the user is using, as well as information about other services provided by our company
To contact you as necessary regarding maintenance, important notices, etc.
To identify and deny use to users who have violated the terms of use or who are attempting to use the service for fraudulent or improper purposes
To allow users to view, change, or delete their own registered information, and to view their usage status
To bill users for paid services
Purposes incidental to the above purposes of use

Article 4 (Change of purpose of use)

1. We will change the purpose of use of personal information only if it is reasonably recognized that the purpose of use is related to the purpose before the change.

2. If the purpose of use is changed, the changed purpose will be notified to the user in a manner prescribed by our company or will be published on this website.

Article 5 (Provision of personal information to third parties)

1. We will not provide personal information to third parties without the prior consent of the user, except in the following cases, unless permitted by the Personal Information Protection Act or other laws and regulations:

When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the individual's consent.
When it is particularly necessary for the improvement of public health or the promotion of healthy child development , and it is difficult to obtain the consent of the individual.
When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them to carry out duties prescribed by law, and obtaining the individual's consent may impede the performance of said duties.
When the following matters have been announced or publicly announced in advance and our company has notified the Personal Information Protection Commission:

The purpose of use includes providing the information to a third party.
Data items provided to third parties
Means or method of providing to third parties
To stop providing personal information to third parties at the request of the individual.
How to accept a request from the individual

2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information will not be considered a third party.

When we outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
When personal information is provided in connection with business succession due to a merger or other reason.
When personal information is jointly used with a specific person, the individual is notified in advance or made easily accessible to the individual of the fact, the items of personal information to be jointly used, the scope of the joint users, the purpose of use by the users, and the name or title of the person responsible for managing the personal information.

Article 6 (Understanding the external environment)

The Service is operated using Shopify's platform. When you use the Service and make a purchase, Shopify processes your data using Shopify's platform. In order to utilize data based on your interaction with Shopify and provide the Service, your information may be shared with Shopify and third-party services that may be located in other countries.

Shopify Consumer Privacy Policy

https://www.shopify.com/jp/legal/privacy/consumers

Article 7 (Disclosure of Personal Information)

1. When an individual requests disclosure of their personal information, we will disclose it to them without delay. However, if disclosure would fall under any of the following, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify you of that decision without delay.

When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
When there is a risk of causing significant disruption to the proper execution of our business
If it would violate other laws and regulations.

2. Notwithstanding the provisions of the preceding paragraph, in principle, we will not disclose information other than personal information, such as historical information and characteristic information.

Article 8 (Correction and Deletion of Personal Information)

1. If the personal information held by the Company by the User is incorrect, the User may request the Company to correct, add, or delete the personal information (hereinafter referred to as "Correction, etc.") in accordance with the procedures established by the Company.

2. If we receive a request from a user as set forth in the preceding paragraph and determine that it is necessary to comply with the request, we will correct the personal information without delay.

3. If we make any corrections, etc. pursuant to the provisions of the preceding paragraph, or if we decide not to make any corrections, etc., we will notify the user without delay.

Article 9 (Suspension of use of personal information, etc.)

1. If an individual requests that we suspend or delete the use of their personal information (hereinafter referred to as "Suspension of Use, etc.") on the grounds that their personal information is being handled beyond the scope of the intended use or has been obtained by wrongful means, we will conduct the necessary investigation without delay.

2. If we determine that it is necessary to comply with the request based on the results of the investigation under the preceding paragraph, we will suspend the use of the personal information without delay.

3. If we suspend use, etc. pursuant to the provisions of the preceding paragraph, or if we decide not to suspend use, etc., we will notify the user without delay.

4. Notwithstanding the preceding two paragraphs, if suspension of use, etc. would involve a large amount of expenses or is otherwise difficult to implement, and if alternative measures can be taken that are necessary to protect the rights and interests of the user, such alternative measures will be taken.

Article 10 (Changes to the Privacy Policy)

1. The contents of this Policy may be changed without notifying the User, except for matters otherwise specified by laws and regulations or otherwise in this Policy.

2. Unless otherwise specified by our company, the revised Privacy Policy will take effect from the time it is posted on this website.

Article 11 (Inquiries)

For inquiries regarding this policy, please contact the following office:

Address: 2F Park Tower Yokohama Portside, 2-1 Kinkocho, Kanagawa-ku, Yokohama, Kanagawa Prefecture, 221-0056
Company name: AOI Japan Co., Ltd.
Email address: shop@aoi-jp.biz

End

Established on January 18, 2023
Revised July 25, 2025