・ Use a USB-PD standard 15V = 2A/30W or more. Some of the two or more AC adapters do not have enough output if they are charged. ・ If the red LED of the charge adapter does not turn on even if you use an AC adapter that can output the specified output, the charge adapter may be broken. In that case, < Please contact us in "Customer Support/Repair/Purchase after purchase" .
Black protector with light modules can be removed without using tools, but it has a structure that cannot be easily removed to prevent protection and loss. For detailed ways to remove it, Please see the video of "how to remove" .
・ It may not be charged correctly. Please refer to "I can no longer charge" below. ・ The protective circuit of the battery module may be working. Please try recovery by the following procedure to see if the function will return.
・ Because of the flooding beyond the tolerance between the modules, it may have flooded the light module, battery module, or both inside. ・ It may have given a shock beyond tolerance. In both cases, repair is required. .
・ Light modules and battery modules, each electric contact terminal (golden metal ring of light modules, 4 golden metal pins in battery modules) are covered with green blue or attached with salt. Would you like? → The electric contact terminal is moistened, and the salt is wiped off neatly and then dried, and then the function is returned according to the recovery procedure referring to the above "does not turn on". Please try. If the electric contact terminal (4 gold metal pins) of the battery module does not return to the original while dented, it is necessary to supply enough power and repair it.
・ If the light module indicator is red, the amount of the built -in battery is insufficient and cannot be dimmed. → Charge for more than 1 hour and try dimming again.
・ Is there a yellow O -ring of the light module, losing elasticity, losing elasticity, scratches, expansion, discoloration, or deformation? → Remove the deteriorated yellow O-ring, clean the light module O-ring groove and battery module, and a new dedicated yellow O-ring RGB-OR01 < After applying the dedicated grease RGB-SG01 to/strong> thinly, apply it to the whole. O -ring is a consumable item. Please replace it at least once a year. Please refer to "O -ring maintenance" below. Also, be sure to use rgb-or01 for the O-ring.
・ Is foreign matter (fiber, pet hair, sand, etc.) in the dedicated case? → Keep the dedicated case clean.
・ Do you use a module cap? → Use each module cap to prevent foreign matter mixed when storing and moving.
・ Is foreign matter (fiber, pet hair, sand, etc.) on the yellow O -ring on the battery module? → Keep the battery module clean.
・ Is foreign matter (fiber, pet hair, sand, etc.) in the light module O -ring? → Keep the O -ring clean.
Are you using anything other than the genuine silicone grease? →Use of silicone grease from other manufacturers will cause the O-ring to stretch or lose elasticity, resulting in flooding, so replace the O-ring with a new one.
■ Check around the charger. Charge adapter/charging plug and cable, AC adapter and cable are loose? → Please remove all connections once and try reconnection.
・ Does the red LED of the charge adapter/charging plug light up? → The battery may be fully charged. In this case, the red LED of the charge adapter/charging plug will light up, but will be automatically turned off immediately. * If you try the above and the red LED of the charge adapter/charging plug does not light up, there is a possibility that the charge adapter/charging plug may be failed or the AC adapter contact is poor.
・ If the red LED is lit and does not charge, the charging terminal of the charge plug/charging plug may be dirty. → Wipe the salt neatly with a damp cloth of charging terminals.
■ Check the body. → On the charging terminal surface, set the charge adapter/charging plug after neatly wipe off the water. If you charge with moisture left on the charging terminal, you may not be able to charge when the terminal is gradually corroded and the gold plating deteriorates. * If you can't charge after trying the above, you may have caused a charging adapter/charging plug failure, poor contact with AC adapter, and a submersion and impact that exceeded the light body. 。 ・ Please contact us by repair and inquiry after purchase.
・ When charging, the surface temperature of the battery module is about 30 ° C to 40 ° C, but it is not a failure. However, if the surface temperature is 40 ° C or higher (temperature that does not touch), there is a possibility that it may be submerged or failed, so do not use it immediately.
・ It may not be charged correctly. Please refer to "I can no longer charge".
・ Depending on the frequency of use, the internal battery may deteriorate in a few years. The built -in battery can be replaced by serving it for repair.
・ Are you used in cold regions?
・ The button may have salt and sticks. → After salt removal with fresh water for a long time, press the button dozens of times in fresh water.
・ It may not work smoothly due to the transformation due to an external impact. → Inspection/repair is required. .
Approximately 500 charging and discharge will reduce the battery capacity to about 50 %. (Changes depending on the usage environment and usage status) https://rgblue.myshopify.com/en/pages/support#contact "> Please contact us at" Customer Support/Repair/Purchase after purchase " . * Built -in battery is a consumable item.
Light modules and battery modules can be freely combined. However, in the case of a combination of the RE series and the conventional series, the drip -proof packing on the light module of the RE series does not function and has the conventional waterproof capacity. In the case of purchasing only the battery module of the RE series, it does not support the conventional charging plug, so Charge adapter (Re)/RGB-CA01 ・ USB PD cable 1.2m (Re)/RGB-UC01 must be purchased. In addition, there is no charging adapter, so please use a commercially available AC adapter USB-PD 15V = 2A/30W or more. There is also a separate product ( USB PD compatible AC adapter (Re)/RGB-PDAC01 ).
■ Basic maintenance • Be sure to maintain the O -ring before use, even after unused or overhaul. • Please carefully remove fiber, pet hair, gravel, etc. • Replace the O -ring at least once a year and keep it clean so that foreign substances are not attached. • Keep the O -ring cleanly so that foreign substances are not attached. • After use, soak in fresh water for 1 hour and remove enough salt. At that time, be sure to attach each module.
■ Basic storage • Store in a case. • Inside the case, remove the fiber, pet hair, gravel, etc. and keep it clean. • Do not keep it wet. • Use the cap for the light module and battery module, and keep the inside of the cap clean.
■ Basic of transportation • Please carry it in a case. • Do not put heavy objects on top. • Remove the accessories.
* The final decision is made by the person in charge of the security checkpoint, and does not guarantee the carry -on.
・ Even within the warranty period, the shipping fee for sending the product will be borne by the customer. ・ In addition, free repair within the warranty period (1 year) is targeted for initial failure and production defects. Repair that is not covered by the warranty will be paid if we judge. Regarding the flow of repair requests, " Inquiry flow ".